Frequently Asked Questions
We know finding the right marketing communications partner can raise a lot of questions. Whether you’re a nonprofit leader, a startup founder, or just exploring your next move, we’re here to provide you with real answers, not runarounds. Below are the most frequently asked questions about our services, process, pricing, and values.
If your question isn’t listed, reach out anytime. We believe in open conversations, not closed doors.
General Questions
We’re a full-service marketing communications agency that helps nonprofits, small businesses, and purpose-driven brands grow with strategy, storytelling, and design. We offer everything from campaign strategy and content creation to branding, websites, email marketing and AI-readiness support.
We work with nonprofits, foundations, advocacy groups, government programs, small businesses, and impact-focused entrepreneurs. If your work makes the world better, we want to help you share it.
Nope. While we love nonprofits (and specialize in them), we also work with mission-aligned businesses and founders who need communications that connect.
We’re based in Cincinnati, Ohio—but we work with clients across the U.S. and globally. We’re a hybrid team with strong roots and wide reach.
We blend big-agency thinking with small-team care. We don’t nickel-and-dime, and we use modern tools (including AI) to work smarter, faster, and more affordably. You’ll always know what you're getting—and you'll always work directly with experienced, human professionals.
Working With Us
Just reach out. We usually begin with a complimentary 30-minute discovery call to understand your needs, share our process, and recommend a scope of work that is tailored to your goals.
Both. Some clients hire us for one-time campaigns or a brand refresh. Others bring us on as their ongoing marketing communications partner. We’ll tailor our work to your needs and capacity.
Our pricing is custom and transparent. Most one-time projects start at $2,000, while longer-term partnerships are built based on scope and frequency. We offer nonprofit discounts and phased plans when needed.
Absolutely. We often collaborate with internal staff, volunteer teams, and boards. We speak strategy, design, fundraising, and executive—and we can bridge the gaps between all of them.
Timelines vary by project, but most brand or campaign projects run 4–8 weeks. Ongoing communication support is typically structured on a month-to-month basis. We’re happy to work with your timeline and help you plan accordingly.
Services & Deliverables
Yes. We write, design, and build websites—often using WordPress or other easy-to-manage platforms. Every site we create is SEO- and AEO-optimized, mobile-friendly, and built for real-world use.
We can. We create social media strategies, write posts, design visuals, and even manage content calendars. We’ll never sell you content that sounds like it was written by AI. Our work sounds like you.
Yes! We write newsletters, appeals, blog posts, website copy, reports, podcast scripts, and more. If it involves words and purpose, we’re your people.
We sure do. We design everything from logos and social graphics to event flyers, pitch decks, and full campaigns. Always custom, always on brand.
Yes. From storytelling and email writing to donation pages and campaign branding, we’ve helped raise millions for our clients. We know what makes donors respond.
Technology, AI & Tools
Yes, and responsibly. We utilize AI tools to expedite research, generate drafts, and enhance workflows; however, every final product is thoroughly reviewed, refined, and approved by humans. We believe in using tech to serve people, not replace them.
Absolutely. We offer Answer Engine Optimization (AEO), structured data setup, and SEO best practices to help your content appear in search results, on ChatGPT, and other AI-driven platforms.
Yes. We offer training sessions for staff, boards, and volunteers on communication strategy, storytelling, AI readiness, and content planning.
Let’s Tackle the Work,
Together
The MCS Agency offers practical, thoughtful marketing and communications support to help you show up clearly, consistently, and with purpose.
Cincinnati, OH
35 E. 7th Street, St. 610
